You can always ask for the exact measurements of the product and others before buying, so that we save nature and do not have to make a return.
You can always find unexpected goods easily return in Lithuania within 14 days from the day of delivery of the goods for free in our physical stores or via the Omniva postal machine ( € 1.99 will be deducted from the refund amount).
Returning is very easy:
If you bought online, get a return code by completing the electronic return form .
- Now with the received return code, you can return the package at your convenient Omniva post machine.
- In the main menu of the postmat screen, select "Return parcel"
- Enter the return code, print the sticker and stick it on.
- Place the package in the postal machine and close the door.
Returning goods through postal machines is the most convenient way to return goods, because postal machines work 24/7 and you can place the package at the most convenient time for you.
Non-returnable quality goods: underwear, socks, watches, cosmetics.
To exchange an item, return it and place a new order. You can return/exchange goods free of charge (10:00 - 19:00) in physical stores:
Outlet Park in Vilnius: Verkių st. 31C
Kaunas PC Molas: Baršauska 66A
V. Kudirkos 3 in Marijampolė.
If you have any questions, contact e-mail. by mail: email@example.com or call: +370 (677) 61 388 .