privacy policy

We care about your privacy

We confirm that the protection of personal data is important to you, our customers, and We undertake to respect and protect the privacy and personal data of each data subject. Your trust is important to us. Our goal is to ensure that you feel safe when sharing your personal data with us. Personal data - any information related to a natural person (data subject), the identity of which is known or can be directly or indirectly determined using the relevant data (for example, name, surname, social security code, address, telephone number or other information). In order to fulfill our obligations to you as our customer, we need some of your personal data. We undertake to collect and process your personal data only when and only to the extent necessary for the implementation of a specific, defined and legal purpose. We take appropriate measures to ensure that the personal data provided to us is always secure and that the processing of your personal data complies with applicable data protection laws and our internal procedures. It is important for us to ensure the transparency of your personal data processing. We confirm that the protection of personal data is important to you, our customers, and We undertake to respect and protect the privacy and personal data of each data subject. Therefore, in this informative text we describe how and where we process personal data.

Payments in the electronic store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475), therefore your personal information, required for payment execution and confirmation, will be transferred to Maksekeskus AS.

For what purpose are personal data collected (processed)?

Your personal data is processed for the purpose of:

•ensure that the purchasing process is smooth and that post-purchase service is timely and professional,

• communicate with you, answer your questions,

• to ensure that your information is accurate and up-to-date,

• for direct marketing purposes, i.e. to provide offers, promotions, discounts,

• to contact you if you have forgotten your purchases or if we have detected problems related to completed transactions.

What categories of personal data do we collect?

We process your personal data in order to administer your purchase process in the brandstudio.lt electronic store. In order to register and buy in the brandstudio.lt online store, you must provide the following information. If you do not provide the necessary personal data, you will not be able to complete the purchase process, and we will not be able to sell you goods or provide services:

•Name;

•Surname;

• Email mail adress;

•Address

•Mobile phone number.

brandstudio.lt receives personal data from the data subjects themselves. All this personal data is obtained only after obtaining the consent of the individual. By registering in the brandstudio.lt store during the purchase process, you confirm that the personal data you provided are accurate and correct, and that you are at least 16 years old. Inaccuracies must be corrected immediately.

Legal basis for processing personal data

brandstudio.lt, when processing personal data, is guided by the personal data processing requirements established in the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts related to the protection of personal data, as of 2018. May 25 – The General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data). brandstudio.lt collects and continues to process your personal data only on the legal grounds defined in legal acts - in order to conclude and/or fulfill the contract concluded with you, with your consent, when brandstudio.lt is required to process personal data by relevant legal acts and when personal data needs to be processed for brandstudio.lt legitimate interest (only if the interests of the data subject are not more important). Usually, the legal basis for processing personal data is a contract with brandstudio.lt (or a request to conclude a contract). Personal data may also be processed with consent (e.g. for direct marketing purposes). Consent must be clearly expressed, voluntary, clearly stated and contain information about the purpose of data use. Consent to the processing of personal data can be withdrawn simply and free of charge by contacting e-mail. by mail pepper@brandstudio.lt or by phone +370 6066 2686.

How long do we store your data?

Collected personal data is stored in printed documents and in our information systems. We store your personal data as long as it is provided by legal acts or taking into account the purposes of data processing, if a longer data storage period is set in them. Personal data is generally stored as long as reasonable claims can arise from the contractual relationship. No longer needed personal data is destroyed. We strive not to store outdated or unnecessary information and to ensure that personal data and other customer information is kept up-to-date and correct. In addition, we store information so that we can provide you with the necessary information if necessary, to have a proper history of our relationship with you, and to be able to answer all questions related to your cooperation with us. All your personal data is stored in the system as long as the warranty period of the product is valid, but not less than 2 years.

How do we store your data?

It is very important for us to ensure the security of your personal data. When processing your personal data, we implement specific organizational and technical security measures that help protect personal data from accidental or unlawful destruction, alteration, disclosure and any other unlawful processing. In addition, our security assurance activities include the protection of personnel, information, IT infrastructure, including periodic "break-in" tests of internal networks and databases, as well as protection of office buildings and technical equipment.

Who do we provide your data to?

brandstudio.lt is committed to confidentiality when processing personal data. Such an obligation arises from the provisions of the Civil Code of the Republic of Lithuania, the Law on Legal Protection of Personal Data of the Republic of Lithuania. Information may be disclosed to other parties if it is necessary for the conclusion or execution of the contract, or for other legitimate reasons. Information may also be provided to other parties at your request, taking into account your contractual obligations to other parties, such as leasing companies, banks or other financial institutions. We may provide your data to data processors (service providers) who provide us with services (perform work) and process your data on behalf of Us, as the data controller. Data processors have the right to process personal data only in accordance with our instructions and only to the extent that it is necessary in order to properly fulfill the obligations set out in the contract. With the help of subcontractors, we take all necessary measures to ensure that our data processors have implemented appropriate organizational and technical security measures and maintain the confidentiality of personal data.

Service providers

In order to fulfill our obligations to you, we share your personal data with companies that provide us with services, such as sending direct marketing. These companies can process your personal data only according to our instructions and cannot use it for other purposes. In addition, they must protect your personal data in accordance with the law and our cooperation agreement.

Law enforcement institutions, state and self-government institutions

In an effort to fulfill our legal obligation, upon request, we may transfer your personal data to law enforcement institutions, state and municipal institutions. We may also transfer your personal data to law enforcement agencies, state and local authorities in order to fulfill our legitimate interest in asserting, filing and defending legal claims.

What are your rights?

You have the right to:

• receive information about your personal data, where and how personal data is collected and how we process it;

•apply to Us with a request to correct your personal data, stop processing them, destroy them if the data is incorrect, incomplete or inaccurate, or if it is no longer necessary, taking into account the purposes for which it was collected. In this case, you should submit a request, upon receipt of which we will check the information provided and take the necessary actions. It is very important for us to have your accurate personal data;

•apply to Us with a request to destroy personal data or stop processing it, except for a request to no longer store personal data. Such data are no longer stored only if, upon familiarization with your personal data, you determine that the personal data is being processed illegally or dishonestly;

• do not consent to the processing of your personal data, when these data are processed or are intended to be processed for direct marketing purposes or for a legitimate interest pursued by brandstudio.lt or a third party to whom personal data is provided;

• revoke the given consent to process data for direct marketing purposes at any time;

• from 2018 May 25 after the entry into force of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data) You will also have the right to data portability and the right to demand erasure data ("right to be forgotten") or request to restrict their processing. If you are concerned about Our actions (inaction), which may not comply with these Privacy Rules or the requirements of legal acts, you can contact brandstudio.lt in any convenient way for you: e-mail by mail pepper@brandstudio.lt, by phone +370 (6066) 26 86. If you cannot resolve the issue with us, you have the right to contact the State Data Protection Inspectorate (A. Juozapavičiaus str. 6, 09310 Vilnius, e-mail ada@ada.lt , phone (8 5) 271 2804), which is responsible for the supervision and control of legal acts regulating the protection of personal data. If you have any questions related to the processing of personal data or these Privacy Rules, or suggestions, please contact Us.

Where do we process your personal data?

We always aim to process your personal data within the EU. Your personal data is not transferred or processed outside the territory of the EU.

What are cookies?

Cookies are short textual information that websites transmit to the computers or other devices of users browsing them. Depending on the browser, this information is stored either in small individual files or in a shared file of cookies saved by various websites. Cookies are used by most advanced websites in Lithuania and abroad. Cookies can only be transmitted if there is such an option in your device settings.

Use of cookies on the website www.brandsales.lt cookies are used to determine the attendance of persons who used your device, to remember the actions performed (e.g. to determine the language in which the website was browsed), to provide you with the most relevant information, and to collect generalized website attendance statistics. You can revoke the given consent at any time by changing the settings of your Internet browser, disabling all cookies or disabling (enabling) them one by one. However, we point out that in some cases this may slow down the speed of Internet browsing, limit the functionality of certain websites or block access to the website. To set the necessary (desired) cookie options, use the help functions of Internet browsers. Information on how to do this can be found in the help pages of browsers.

Our websites use cookies:

The name of the cookie	Cookie description
CART	Linking the shopping cart.
CATEGORY_INFO	Stores information in a category on a page, which allows for faster page rendering.
COMPARE	Items you have from the product comparison list.
CURRENCY	Your preferred currency.
CUSTOMER	Your ID as a customer is encrypted in the store.
CUSTOMER_AUTH	Indicator if you are connected to e-mail shops.
CUSTOMER_INFO	An encrypted version of the client group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the client segment ID.
EXTERNAL_NO_CACHE	A flag indicating whether history is enabled.
FRONTEND	The client's session ID on the server.
GUEST-VIEW	Allows guests to adjust orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The last product you viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Specifies whether history is allowed.
PERSISTENT_SHOPPING_CART	A link to information about your shopping cart and browsing history, if requested by the website.
POLL	ID of all polls you participated in.
POLL	Information in which votes you participated.
RECENTLYCOMPARED	The product you last compared.
STF	Information about the product that you shared with your friends via email.
STORE	Store image or language selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether the client has allowed the use of cookies.
VIEWED_PRODUCT_IDS	Products you have viewed.
WISHLIST	Encoded list of products added to your wish list.
WISHLIST_CNT	Number of items in your wish list.